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Broadband
Internet through Cable Modem |
Broadband
Access through cable modem
uses proven technology to
deliver high-speed, dedicated
broadband Internet connectivity
directly to your business
or home office over a broadband
link. It can also be used
to provide a branch office
with a secure, private connection
to a corporate network. |
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Broadband
Internet through Fiber Network |
Features
of the bandwidth are:
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Point
to Point Fiber Optic Connection.
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Backup
Connection for any fiber
casualties.
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Twenty
five percent backup VSAT
bandwidth in case of Submarine
Cable casualties.
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Dedicated
Bandwidth monitoring through
MRTG curve.
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Doubled
Upload Bandwidth.
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Increased
Upload Bandwidth (as client’s
requirement) for any specific
time period.
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Several
Real IP’s.
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Two fully
dedicated Account Manager
(Technical Engineer) for
solving any kinds of service
and technical issue
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| OptiMax Broadband
Internet Offer : |
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Single
/ Double PC Account forHouse &
Small Office ( Through cable
Modem )
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| For
Installation Call Markating (0171-2261177,8853356) |
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>> 64/64
>> 96/96
kbps
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>> 128/128
>> 256/256
kbps |
>> 334/334
>> 512/512/
kbps |
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Multiple
PC Account ( Small office & Corporate
)
| >> 128/128 kbps |
>> 256/256
kbps |
>> 384/384 kbps |
>> 512/512
kbps |
>> 1024/1024
kbps |
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Dedicated
Full Duplex Point to Point Fiber Connectivity
| >> 128/128 kbps |
>> 256/256
kbps |
>> 334/334 kbps |
>> 512/512
kbps |
>> 1024/1024
kbps |
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We
have a full range of Web services
that are designed to meet
any or all of your needs:
- Web Development
- Web Hosting
- Domain Registration
- Interactive and Database
Driven Web Sites
- Business to Customers
(B2C) and Business to
Business (B2B) Web Sites
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Our
service portfolio is completed
with the following solutions:
- Antivirus Solutions
- Integrated Full-range
Networking Solution
- DNS Configuration
- Proxy Server Configuration
- Mail Server Configuration
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Networking
Solutions for Corporate Offices |
OptiMax
Communication Ltd. has a proven
network and service range
that is especially suitable
for corporate offices and
home users. We are offering
secure VPN services specially
designed for Banks, with highly
lucrative pricing structure
as well as unparalleled data
security assurance. Our full
range of services for corporate
offices includes Firewall
Security solutions, Antivirus
solutions and Networking solutions.
OptiMax
Communication Ltd. has already
signed contracts for providing
IP VPN and WAN Solutions,
Nationwide Data Connectivity,
Security Hardware and Antivirus
Software solutions to various
corporate offices, buying
houses, airlines, embassies
etc. |
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Customer
Service/ Helpdesk |
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Reporting:
Client shall report
any fault in the
operation of the
Client System
immediately by
calling our Account
Manager.Our Account
Manager may notify
clients from time
to time about
the performance
of the equipment
or link.
Response:
If Client reports
a fault, OCL
will respond
by taking one
or more of the
following actions;
Providing advice
by telephone,
including advice
as to the checking
that Client
should carry
out. Visiting
the site only
if telephonic
advice does
not result in
diagnosis or
clearance of
the fault and
only where OCL
considers (in
our sole discretion)
that a visit
is necessary.
About
OCL’s Technical
Support &
Customer Service:
a)
Normal Working
Day (Saturday
to Thursday):
Onsite
Support: 9am to
8pm
Help
Desk:
24 hours
b)
Govt. & Weekly
Holidays (Friday
& Others):
Onsite
Support: 9am to
5pm
Help
Desk:
24 hours |
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Service
Features |
OCL’s
Optical Fiber broadband Internet
Service comes with the following
attractive features:
- Easy, one-stop access
to Internet
- Single monthly tariff
for space and ground segment,
and IP termination
- Guaranteed bandwidth
- 24 x 7 customer support
by experienced technicians
- Mail Server Creation
And Maintenance.
- Registered Spam Guard
(Spam assassin and Spam
Lock Pro)
- Registered Clean AV
for virus protection and
Anti Add Pro for Add guard.
- Mail Scanner tools for
well protection of clients
mail server.
Service Level Agreement |
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Our
Proposed Solution |
We
propose to meet your requirements
by extending Internet connectivity
from SEAMEWE 4 & VAST
backup. We will extend this
connectivity over our Optical
Fiber based carrier grade
last mile access infrastructure. |
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MRTG
(Multi Router Traffic Grapher) |
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The
Multi Router Traffic Grapher
(MRTG) is a tool to monitor
the traffic load on network-links.
MRTG generates HTML pages
containing graphical images
that provide a LIVE visual
representation of this traffic.
OCL Ltd. |
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We will provide
MRTG to the customer for monitoring
of their real-time bandwidth
usage. |
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Customer Support
– 24 hours a day,
365 days a year
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At
OCL, our customers are our
top priority. No matter where
in the world you are, or what
you need, our service representatives
are ready to help. Our talented
personnel reaffirm our commitment
to working closely with you
and to solve any kind of problem.
We understand that your business
depends on delivering high-quality
communications day after day.
Our OCL Operations Centers
are staffed 24 hours a day,
365 days a year, with experts
in transmission and fiber
engineering. No matter when
you need assistance, we're
available to help you. |
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OCL’s Operations
Center (OOC)
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OCL’s
Operations Center (IOC) manages
the communications services
on every aspect to ensure
that customers continually
receive precisely the amount
of bandwidth they request.
The Center also is the first
point of contact for customers
seeking network information
and technical assistance. |
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The Network Operations
Center (NOC)
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The
OCL Network Operations Center
(NOC) monitors the OCL network
with tools including MRTG
graph and Nagios. In addition,
NOC technicians provide first-level
support for the Broadband
Line, IP and other services. |
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OptiMax
Communication Ltd. guarantees
99% uptime. 1% down time is
for hardware changes. We ensure:
- 24-hour monitoring of
the total circuit through
our NMC (Network Monitoring
Center) from Banani Office.
- During BTTB down time
OCL will provide you 25%
VSAT back up bandwidth
transmission of the total
contracted bandwidth.
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Corporate
Access Quality Level
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In
case of any problem during
which the Client Link becomes
unavailable due to events
listed in
- Local terrestrial, satellite,
solar or atmospheric interference
or any event of Forced
Major by the Government
of Bangladesh or any countrywide
obstructive situations.
- Temporary suspension
of the Service of which
advance notice has been
given to Client for necessary
routine maintenance of
the OptiMax Communication
Equipments or part thereof
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